Store Policies

We are here to assist

The Tech and Accounting store offers products from two different sources.  Our affiliate’s products and products we sell.  If you were re-directed to an affiliate web site when you purchased your item then you should work on your return with that vendor or vendor web site.  If you purchased your product on our site you’ll work with us on your return.  Please see our policies below.

Returns Procedures-Tech and Accounting Purchases

You can return products purchased from Tech and Accounting up to 30 days from the date of purchase provided the following criteria are met.  To return a defective or un-opened product, follow these procedures:

  1. Request a Return Merchandise Authorization (RMA) number.  You can chat with us by clicking on the bubble on the bottom right of the page.  Or you can Contact Us.
  2. Write the RMA number on the original shipping label, not on the box.
  3. Include one RMA per carton.
  4. Tech and Accounting RMA numbers will expire after 10 calendar days from issuance. Any product(s) received after the Tech and Accounting RMA number expires will be considered late.
  5. Your account is current.
  6. The product is in resalable condition and is not damaged.
  7. The product is returned in its original manufacturer’s packaging.
  8. You return the product freight-prepaid.
  9. Product must be unused.
  10. Product must be complete and in manufacturer’s original packaging, with no visible damage (e.g. rips, tears, compressions, holes or dents).
  11. Product box must not be re-taped.
  12. All seals and packaging tape of manufacturers’ packaging must be unbroken.
  13. There must be no markings or writing on manufacturer’s packaging.
  14. There must be no stickers, other than the shipping label, on manufacturer’s packaging.
  15. If a carton is shrink-wrapped, a shipping label must be on the shrink-wrap and the top of the carton.
  16. All product, including the manufacturer carton(s), must be packed into an additional shipping carton (Overbox your Product) to help prevent damage while in transit.
  17. The RMA number must appear on the shipping label only, not on or inside the carton. 
  18. To ensure proper identification of your RMA #, please place the RMA # in the following format on your shipping label: RMA #XX-XXXXX. Missing or transposed digits render an RMA # invalid.
  19. The RMA must reach Tech and Accounting within 10 calendar days of the RMA date for proper credit.
  20. Merchandise must be secured with proper packaging to prevent any damage in transit

       If all criteria are met, Tech and Accounting will issue a credit to your account.

any questions ?

Contact Us